We use the following third-party providers (“subprocessors”) to deliver the Service. Each is bound by a contract that limits how it can use personal information. We will update this page before adding a new subprocessor that handles customer data.
01Current subprocessors
| Provider | Purpose | Data location |
|---|---|---|
| Microsoft Azure | Application hosting, database and email delivery (Azure Communication Services) | Canada (Canada Central) |
| Twilio | Phone numbers, voice calls, SMS, speech recognition and call recordings | United States |
| OpenAI | AI conversation, call summaries and lead details | United States |
| Google Cloud (through Twilio) | Text-to-speech voices used by the AI agent | United States |
| Stripe | Subscription billing and payment processing | United States / Canada |
| Google Analytics | Website usage statistics (website visitors only) | United States |
02Questions
For questions about our subprocessors or to request a Data Processing Agreement, email support@mycalldesk.net or info@mycalldesk-mail.net.
Contact us
MyCallDesk · support@mycalldesk.net or info@mycalldesk-mail.net · +1 (236) 204-7248