Every Customer Call. A Lead Your Team Can Act On.
MyCallDesk answers your calls and texts in under a second, captures each customer's request, organizes the details into a lead, and helps your team turn it into a booked job — assigned to the right technician on the built-in Dispatch Board. Callers who ask for a real person are transferred instantly, so even when you're busy or closed, every call becomes an opportunity.
Try MyCallDesk Free Hear a Live Demo14-day free trial No credit card required Ready in minutes Crew scheduling included
Hear a live callTry the demo 24/7
Never miss a call or textCalls answered, leads captured and appointments booked — automatically.
HOW IT WORKS
From a ringing phone to a technician on the way
Every conversation ends with a transcript, an AI summary and a recommended next step in your dashboard — and every job ends up on a technician’s schedule.
24/7
Always answering<1s
Pick-up time100%
Calls & texts capturedSMS
Two-way AI5 min
Setup time$0
To start
ABOUT MYCALLDESK
From Every Call to a Job on the Schedule
MyCallDesk turns the calls and texts of local service businesses — HVAC, plumbing, electrical and more — into qualified leads and scheduled jobs. The AI answers every call and text, captures the problem, address and urgency, and creates the lead and customer record for your team to review, schedule and dispatch — and hands the call to a real person whenever the caller asks.
Missed calls and texts are missed revenue. MyCallDesk picks up in under a second, day or night, greets callers in your business's voice, collects their name, number and address, understands what they need, and books the appointment or captures the lead — on phone calls and SMS alike. If a caller asks for a human or it's an emergency, the call is transferred straight to your phone. Every conversation ends with an AI summary and a recommended next action, so nothing slips through the cracks and your team always knows who to follow up with.
MORE ABOUTWHAT MYCALLDESK DOES
Everything between the phone call and the job — handled
Answer Calls & Texts
24/7 AI answering for both phone calls and SMS, so you never miss a customer when your team is busy, after hours, or on another job.
Leads & Customers, Automatically
From every call and text, the AI asks the right questions and automatically creates the lead and customer record — scored Hot, Warm or Cold — with no manual data entry.
Crew Scheduling & Dispatch
See your whole crew's day on one Dispatch Board. Jobs booked from calls and texts land there — drag each one onto the right technician, set the time and length, and spot business hours and double-booking at a glance. Technicians see their own jobs.
Two-Way AI Texting
When a customer texts your number, the AI replies, captures the lead and customer, and books the job — plus automatic confirmations and missed-call recovery texts.
Transfer to a Human
When a caller asks for a real person — or it's an emergency — MyCallDesk transfers the call straight to your phone. Otherwise the AI handles it, so no call is ever lost.
Summaries & Dashboard
Every call becomes a structured record with a transcript, an AI summary and a clear next step.
INTEGRATES WITH JOBBER
Every lead lands in Jobber — no re-typing
Already run your business in Jobber? Connect it once and each new caller is added as a Jobber client and each lead becomes a Jobber request, with the AI summary, urgency and lead score attached.
- Callers are matched by phone number, so no duplicate clients
- Requests include the AI summary, urgency and Hot / Warm / Cold score
- Sent automatically a couple of minutes after each call or text
- Connect and disconnect any time from Settings → Integrations
CREW SCHEDULING & DISPATCH
Your whole crew's day on one board
Every job the AI books from a call or text lands on the Dispatch Board. See who's free, drag the job onto the right technician, and stretch it to the time it really needs — all in seconds.
- One row per technician, with photo, title and booked hours
- Colour-coded by urgency — emergencies stand out instantly
- Drag to assign or move, drag an edge to change the length
- Time off blocked out — technicians can add their own
- Warnings before double-booking and outside business hours
- Technicians see their own jobs; only admins dispatch
FROM WEBSITE TO LIVE IN MINUTES
Add your business
Enter your business type and website. The AI reads your site and drafts a knowledge base for you to review.
Configure the AI
Set your hours, lead questions, transfer rules and choose a voice. Edit everything before going live.
Connect a number
Buy a new MyCallDesk number or forward your existing business line. Run a test call in seconds.
Go live & see results
Real calls turn into qualified leads and jobs that appear instantly in your dashboard.
BUILT FOR SERVICE BUSINESSES
Purpose-built for high-value, phone-driven trades
HVAC
Plumbing
Electrical
Garage & Appliance
Auto Repair
Home Services
THE MATH IS SIMPLE
One recovered job can pay for a year
If a single missed call becomes one extra $600 job because MyCallDesk answered it, the subscription can pay for itself many times over. Service businesses lose real revenue every time a phone goes unanswered — MyCallDesk closes that gap.
- High value per lead and per job
- Urgent problems that can't wait for a callback
- Repetitive qualification questions the AI handles perfectly
- After-hours demand that competitors ignore
Opportunity values are shown as estimates, never guarantees.
Answer. Qualify. Book. Follow Up.
Give MyCallDesk your website and it sets itself up for your business automatically. Call it, hear it work, and watch a qualified lead — ready to become a job — appear in your dashboard.
Start Your Free Trial